We take great pride in our customers satisfaction. We always want to make sure you have an excellent experience with FLY GUYZ. We accept returns for up to 30 days after receipt of your purchase. Return items must be sent back in their original packaging, with store tags attached.
To send an item back to us, please enclose the FLY GUYZ invoice which arrived with your package. You may use any shipper you like, but we recommend purchasing tracking and insurance, as FLY GUYZ cannot be responsible for lost return shipments. You are also responsible for the return shipping fee. Send your package to:
FLY GUYZ – Returns Dept.
4900 5TH ST. SOUTH
ST. PETERSBURG, FL 33705
Once we receive your return package, please allow 1-2 weeks for processing. We will send you an email notification when your refund has been processed. Your refund will be issued according to the payment method you selected for the original order. Shipping fees are non-refundable.
Due to our rapidly changing store inventory, FLY GUYZ does not process exchanges. We suggest that you send your merchandise back to us for a refund, and place an order with us at any time.